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We are looking for a motivated and well-spoken Internal Sales Representative to join our sales team. The Internal Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. 

To be successful as an Internal Sales Representative you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener. 

Inside Sales Representative Responsibilities: 

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers’ needs and identifying sales opportunities. 
  • Answering potential customers’ questions and sending additional information per email. 
  • Keeping up with product and service information and updates. 
  • Creating and maintaining a database of current and potential customers. 
  • Explaining and demonstrating features of products and services. 
  • Staying informed about competing products and services. 
  • Upselling products and services. 
  • Researching and qualifying new leads. 
  • Closing sales and achieving sales targets. 


Inside Sales Representative Requirements: 

  • Minimum 2 years’ experience in promotional gift industry 
  • High school diploma/GED. 
  • Previous experience in an outbound call centre or a related sales position preferred. 
  • Proficiency in Microsoft Office and CRM software. 
  • Excellent communication skills, both verbal and written. 
  • Good organizational skills and the ability to multitask. 
  • Excellent phone and cold calling skills. 
  • Exceptional customer service skills. 
  • Strong listening and sales skills. 
  • Ability to achieve targets. 

For more information or to submit a resumé, please email Deliana Hewstone: [email protected]