HOW TO FIND
OUR PREMIUM PROMOTIONAL PRODUCTS.
FREQUENTLY ASKED QUESTIONS
Complete the enquiry form on the website or send us an email with the following information:
- Item name or product code
- Quantity Required
- Branding – how many colours your logo must be printed
- Required delivery date
Alternatively, you can call in.
MOQ is an acronym which stands for minimum order quantity and refers to the minimum amount that can be ordered from a supplier. For example, if a supplier advertises a MOQ of 1,000 units, you must be able to purchase at least 1,000 units to be able to deal with that supplier. This typically applies to our Typo range of products or custom-made products.
We require written confirmation for all order placement. You may place your order in the following ways:
- Through the Promo World website
- Send an email to one of the sales consultant
- Sign the quote and email to your sales consultant
- Pay the required deposit amount and send your sales consultant the POP.
Standard production lead times for branded orders: 5 – 7 working days from approval of artwork unless otherwise specified or arranged. Artwork takes a 48 – 72 hours to compile. For urgent orders, please notify your sales consultant of your required delivery date, they will check with production and confirm with you. Please request this confirmation in writing.
** Please note that the above lead times do not include the delivery time to locations outside of Gauteng. Delivery may add 3 – 5 working days to the total lead time. Please consult with a sales representative.
We make use of standard economy courier rates. This varies based on your location, but the general guide is 3 – 5 working days.